Cookie Privacy Preferences
We utilize essential cookies to ensure our website operates effectively and remains secure. Additionally, we'd like to request your permission to use optional cookies. These are intended to enhance your browsing experience by offering personalized content, displaying advertisements that are relevant to you, and helping us to further refine our website.
Choose "Accept all cookies" to agree to the use of both essential and optional cookies. Alternatively, select "Let me see" to customize your preferences.
Privacy Preference Centre
Our website utilizes cookies to enhance your browsing experience and to present you with content tailored to your preferences on this device and browser. Below, you will find detailed information about the function of cookies, enabling you to make informed choices about which cookies you wish to accept. Please note that disabling certain cookies might impact your user experience on our site. It's important to remember that cookie preferences need to be set individually for each device and browser you use. Clearing your browser's cache may also remove your cookie settings. You have the freedom to modify your cookie preferences at any point in the future.
For a comprehensive understanding of our use of cookies, please refer to our complete cookies policy.
These cookies are needed for the website to work and for us to fulfil our contractual obligations. This means they can't be switched off. They enable essential functionality such as security, accessibility and live chat support. They also help us to detect and prevent fraud. You can set your browser to block or alert you about these cookies, but it means some parts of the site won't work.
These cookies allow us to measure and improve the performance of our site. They help us to know how popular pages are, and to see how visitors move around the site. If you don't allow these cookies, we won't know when you've visited our site, and we won't be able to monitor its performance.
These cookies enable us to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we've added to our pages. If you don't allow these cookies, some or all of these services may not work properly.
These cookies collect information about your browsing habits to show you personalised adverts. They may be used to build a profile of your interests and show you relevant adverts on other sites. They don't store directly personal information, but are based on uniquely identifying your browser and internet device. If you don't allow these cookies, the adverts you see will be less relevant.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at faheem@luxudoreinteriors.co.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at faheem@luxudoreinteriors.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants),custom products (such as special orders or personalized items),and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.